Shipping Policy

Thank you for shopping with us! We appreciate your support and are committed to getting your order to you as quickly as possible.

Order Processing

• All orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
• Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping

• Standard shipping rates apply and are calculated at checkout.
• Delivery times vary depending on your location and the shipping carrier.
• Please note that shipping time begins after your order has been processed.

Shipping Delays

While we strive to ship every order on time, delays caused by weather, holidays, carrier issues, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout. Additional shipping charges may apply if a package is returned due to an incorrect or undeliverable address.

Lost or Damaged Packages

Once your package has been handed over to the shipping carrier, we are not responsible for delays, lost, or stolen packages. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and item(s), and we'll work with you to find a solution.

If you have any questions regarding your order, please contact our customer support team. We appreciate your business and thank you for supporting our brand.

Return Policy

We want you to love your purchase. If you're not completely satisfied, we're happy to accept eligible returns under the following conditions.

Return Eligibility

Returns are accepted within 30 days of the delivery date.

To qualify for a return, items must be:

• New and unworn
• Unwashed
• In their original condition with all original tags attached
• Free of stains, makeup, deodorant marks, pet hair, lint, perfumes, tobacco odors, or any other odors
• Free from damage or alterations

Items that do not meet these conditions will not be accepted and may be returned to the customer at the customer's expense.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items
• Gift cards
• Items that have been worn, washed, altered, or damaged after delivery

Return Process

To initiate a return, please contact our customer support team with your order number and reason for the return. Once your return request is approved, we'll provide instructions for sending your item back.

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Exchanges

If you need a different size or color, we recommend placing a new order after your return has been approved and processed.

Right to Refuse Returns

We reserve the right to refuse any return that does not meet the eligibility requirements outlined in this policy.

Thank you for supporting our brand. We truly appreciate your business and are committed to providing quality products and exceptional customer service.